SW-63951 - USA (Washington) - Access Management Software Agreement and Evaluation Services - Deadline December 22,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-63951

Government Authority located in Washington; USA based organization looking for expert vendor for access management software agreement and evaluation services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide access management software agreement and evaluation services.
- Provide annual software maintenance and support, as well as inspections and site evaluations for the installed access control systems.
- Software protection plan and annual system check-up.
- Free software upgrades.
- Interim service packs on covered software. Professional Support services are to assist where necessary to ensure system upgrades are completed.
- Free Priority Integrator Technical Support from technicians and engineers.
- Receive priority service during regular business hours to ensure faster problem resolution and less downtime.
- Perform ProWatch software upgrades.
- Perform firmware upgrades on hardware.
- Validate system post-upgrade.
- Examine system logs and audit files for potential problems.
- Provide all tools and equipment to perform evaluations.
(2) All questions must be submitted no later than December 12, 2022.
(3) The contract period will be for one year.

[C] Eligibility:

Onshore (USA Organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 22 December, 2022

Question Answer Deadline : Monday, 12 December, 2022

Category : Software, System and Application

Country : USA

State : Washington

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