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SW-65598 - USA (Texas) - Student Refund Management System - Deadline February 15,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-65598

Government Authority located in Texas; USA based organization looking for expert vendor for student refund management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide student refund management system.
- Contractor must provide daily electronic transfers of payments from the university to authorized accounts with same day availability, or, at the request of the demand deposit account (DDA) account holder initiate an electronic transfer (ACH) to another domestic bank account within one business day.
- Ability to transfer funds from other accounts, 24 hours per day/7 days a week.
- Ability to automatically transfer funds to another financial institution.
- Ability to deactivate and reorder an account holder’s debit/check card.
- Ability to provide additional access (parent, guardian, etc.), at the account holder’s discretion, for deposit and review.
- Ability to speak with a customer service representative in either English or Spanish at no cost.
- Account is provided free of charge.
- The account must be overdraft resistant, and overdraft proof is preferred.
- DDA account holders must be able to access account information online including a history of transactions, their current balance, and a monthly account statement.
- Account holders should be provided with options for timely, same day, email, cell phone text message, and other commercially used electronic notifications for:
a. Daily account balances
b. Transactions, both debits and credits
c. Warning when balances fall below a threshold defined by the account holder
d. Notification of any overdraft situations
(2) All questions must be submitted no later than January 27, 2023.
(3) Contract term will be three years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 15 February, 2023

Question Answer Deadline : Friday, 27 January, 2023

Category : Software, System and Application, Billing Services

Country : USA

State : Texas

Cost to Download This RFP Document : $ 5

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