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SW-65666 - USA (Michigan) - Short Messaging Service Texting Solution - Deadline February 10,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-65666

Government Authority located in Michigan; USA based organization looking for expert vendor for short messaging service texting solution.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide short messaging service texting solution.
- The Provider for this solution must have a minimum of two years’ experience hosting, servicing and supporting a texting solution.
- The Provider will conduct business analysis, establish a detailed project schedule, provide a test environment and a production environment, complete system setup and configuration, provide testing, provide training and implement the solution.
- The solution must offer two-way texting. The solution must provide and maintain connections to all cellular carriers. A web portal front end application must be available in the solution for specific staff to administer/manage the texting, allow input of texting, and manually upload or download texting information. A reporting tool must be available via the web portal for creating reports, ad hoc queries, and metrics.
- Texting System Requirements
- The Provider’s proposed solution must have the ability to support two-way communication – both send and receiving text messages. Describe how your solution meets this requirement.
- Describe how the Provider’s proposed solution supports both individual and broadcast messaging. Broadcast messaging is defined as the ability to send a message to thousands of clients.
- Describe how the Provider’s proposed solution handles OPT IN and OPT OUT functionality.
- Describe how the Provider’s solution assures Agency that the text or group of texts was delivered to the intended client phone number. Describe how Agency is notified of text messages delivered.
- Describe how the Provider’s solution has the ability to schedule text messages to be sent at specific timeframes.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 10 February, 2023

Category : Software, System and Application

Country : USA

State : Michigan

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