SW-67629 - USA (Ohio) - Mobile Fare Ticketing System - Deadline April 20,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-67629

Government Authority located in Ohio; USA based organization looking for expert vendor for mobile fare ticketing system.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide mobile fare ticketing system to provide customers the ability to purchase, activate, and validate fares through a mobile application.
- Improved customer experience with purchasing and utilizing fares.
- The System shall provide a secure mobile app and central platform that enables users to use their mobile devices to pay for and provide proof of payment for transit services.
- The System shall use electronic validation capabilities as the primary method to confirm that a correct fare has been paid.
- The System shall be compatible with the current version and at least two (2) previous full versions of the operating systems for both Android and iOS devices.
- The System shall allow unregistered customers to purchase, activate and validate fare media.
- The System shall display fare products in the form of a secure machine-readable format along with human-readable date and time of activation, date and time of expiration, and other security features.
- The System shall allow customers to view their payment and transaction history.
- The System shall include features to prevent fraudulent fare product cloning, counterfeiting, and re-use.
- The System shall provide application regression testing against iOS and Android security patches.
- The System shall utilize sim cards and data communication plans to enable real-time communication onboard fare collection system.
- The System shall allow customers to establish and manage customer accounts.
- The System shall provide payment confirmation and electronic sales receipt for each purchase transaction for customers.
- The System shall describe all aspects of transaction processing, financial management and risk management associated with financial transactions.
- A website or webpages for transit agency staff to perform system administration activities, access central system functions, and run reports
- The System shall only be accessible by authorized transit agency staff through a secure login process.
- All websites webpages shall allow individual transit agencies to edit text without support.
- Central system shall provide the ability to apply the fare capping rules to aggregated and historical open payment transactions for that payment token.
-The Central System shall have the ability, feature set to get the funds back on the original payment method and not sit in an unrestricted purse.
(2) All questions must be submitted no later than March 24, 2023.

[*] Eligibility:

- Onshore (USA Organization Only);

[*] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Thursday, 20 April, 2023

Question Answer Deadline : Friday, 24 March, 2023

Category : Software, System and Application

Country : USA

State : Ohio

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