Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-67686

Government Authority located in Ireland looking for expert vendor for governance, risk management and compliance assurance software.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide governance, risk management and compliance assurance software.
- It must contain easy, consistent and intuitive interface and functionality for users and administrators. Please provide screen shots to illustrate this.
- The system must be implemented as a Cloud-based solution.
- Single Sign On (SSO) via Trinity's user credentials is a requirement.  
- The system should not require any special software or plugins to be installed on the end-user computers.
- It should be a unified platform, providing a single portal and a single sign on to all of the modules and functionality.
- It should be possible to self-configure the system.   
- Open APIs should be available for use.  
- The system should be operable from computers and also preferably operable from mobile devices.
- Enable system users to control user access permissions at a granular level, including but not limited to risks, schedules, system functions, read/write and report level.
- Provide version control and an audit trail for all modules like schedules, documents, risks, actions, control, etc. to support audits.
- Provide customisable help features (e.g., mouse over, FAQ, online documentation, educational videoshow to guides, knowledge base).
- An automated risk management, evaluation and configuration system with a simple interface for users to create, update and maintain College risks is required.  
- There should be the facility to record, monitor and report risks, controls and actions at Corporate (URR), Divisional (LRR) and Operational levels in accordance with a recognised Risk Management Framework.
- The system should provide the University with a Universal Risk Register (URR) where users will have the capabiliy to capture risks at Corporate level.
- The capability to capture risks at divisional level which will be incorporated into Local Risk Registers (LRRs).  LRRs will feed into the URR.
- Ability to consolidate multiple risk registers into a Board level register.
- The facility to maintain a consolidated risk register, controls register and action tracker.
- The capability to record an unlimited number of risks.
- Ability to set risk appetite, capacity & tolerance across all registers if required.
- Information should be collated and reported in realtime.
- The ability to define risk categories and sub-risk categories and to attribute these categorise to risks accordingly as they are raised.
- The ability for specified system users to amend risk categories associated with risks.
- The ability to define controls and also the facility to record gaps in controls.
- Ability to allocate (and change) ownership for risks, risk actions and risk controls to individuals and business units and track ongoing status.
- Primary Owner and Secondary Owners (Risk Owner and Co-Owner) assignation should be possible.  
- Provide the ability to create a risk mitigation plan for each risk. Each mitigation plan should allow the creation of multiple actions, each one an owner and due date.  Mitigation plans shouold be viewable when reviewing risks.
- Ability to incorporate controls when creating a risk.  These actions and controls should be accessible when reviewing risks.
- Functionality to delegate risks, controls and actions to employees and track their progress.
- Ability to demonstrate risk management processes and effectiveness to Board level.
- Capability of sending emails notifications, email reminders and communications based on system events like assignments, actions, due-dates, due-dates expiries, requests, changes, etc.
- Send automatic e-mail notification every time a new action is created and a reminder when approaching the due-date.
- Allow users to import/export of selected risk information like schedule, risks, milestones, actions, logs, etc. in common formats (e.g. *.xls, *.csv).
- Ability to easily extract data to Trinity’s Business Intelligence Data Warehouse solution for creation of additional business reports and dashboards if required.
- Controlled Import/Export capabilities of data and metadata that meet common data standards and can be securely managed with data encryption and user privileges as required.
- KPI reporting should be available as standard.  
- Provide analysis of actual progress vs. planned progress
- Capability of generating scheduled reporting i.e. the user can define reports that can be generated automatically on a scheduled date and sent by e-mail to selected users.
- Admin must have Ability to add, delete or change all fields in the data model, forms and reports without the need of scripts. Changes should apply to new and all existing risks.
- Provide configur

[*] Eligibility:

Onshore (Ireland Organization Only)

[*] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 17 April, 2023

Question Answer Deadline : Thursday, 6 April, 2023

Category : Software, System and Application

Country : Ireland

State :

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