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SW-75023 - USA (New Jersey) - Golf Course Management System - Deadline October 3,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-75023

Government Authority located in East Orange, New Jersey; USA based organization looking for expert vendor for golf course management system.

[*] Budget: Looking for Proposals

[*] Scope of Service:

Vendor needs to provide golf course management system.  
- For an all-in-one golf course management system that includes a customer database, web-based tee sheet, tee time reservation system, and point of sale (POS) services at six (6) golf course locations in Somerset County.
- The vendor shall have expertise in golf software management and website development for public and other daily fee golf courses with multiple golf courses operating in an integrated environment.
1. customer data base
a. 100% web/cloud based and requires zero onsite servers or downloading of any apps on tablets or PCs.
b. Automatic scheduling of data backup to prevent loss of data.
c. System provides for restoration of archived data.
d. Ability to create custom reports.
e. Software must have "Touch Screen” capabilities.
f. System needs Training and Testing mode.
g. Can be accessed from any internet-based device.
h. Database updates done in real time.
i. Automatic entry into database of all new users of reservation system.
j. Ability to update/edit database information.
k. Customer relationship management system that can prevent customer duplication, identify golfer
use and transaction patterns, and assist management in marketing to these customers.
I. Ability to enter and query customer data such as name, address, email address, and telephone
m. Specifically targeted e-mail databases based on customer profiles that are fully integrated into the cloud-based point of sale and tee sheet provider. No importing or exporting into a separate platform for emailing and texting.
n. Integrated web-based customer information/email function that allows customers to add themselves to our database and segmented lists that prevents golfers from creating duplicate accounts based on various data points including e-mail address and phone number.
2. cloud based tee sheet
a. 100% web/cloud based and requires zero onsite servers or downloading of any apps on tablets or
b. Accessible on any device from any location without limitations on how many users.
c. Reporting capabilities that are integrated into the POS, can support multiple facilities with multiple
configurations of 9, 18 and 27-hole golf courses, and can provide multiple types of views with multiple color-coding options.
d. Ability to book 1, 2, 3 or 4 person groups in a single tee time.
e. Automated e-mail confirmation for all tee times, booked online, in-person or over the phone.
f. Flexible and customizable rate and price categories.
g. Option for customizable templates for tee sheets, inventory items, services, etc.
h. Ability to review booking history for a single tee time and would be able to review all bookings and
cancellations linked to an individual tee time in one inquiry/report.
i. Drag and drop functionally in order to move tee times without having to save, cut, copy, or paste.
j. Provide an option to repeat a tee time for as far out as desired with the following options: once,
daily, weekly, and biweekly.
k. Ability to create shotgun starts and print cart signs
3. tee time reservation system
a. 100% web/cloud based and requires zero onsite servers or downloading of any apps on tablets
or PC’s.
b. Mobile and non-mobile optimized website integrated online booking engine with customizable booking rules and that allows golfers to book tee times in real time, can identify and treat golfers differently depending on the customer type, and can be accessed by non-registered golfers. The ability for online reservations to be linked with each golfer’s specific price class and all golfer access
shall require credit card validation.
4. cloud based golf specific point of sale
a. Screens must be user-friendly, and the system must be quick and responsive with minimum
keystrokes for each transaction.
b. Be 100% web based and requires zero onsite servers or downloading of any apps on tablets or PCs. Users may be able to access the POS from any location, using any device that can connect to the internet.
5. inventory management
6. e-mail/marketing features
7. text features
7. marketing tools and resources
8. advanced reporting
9. system compatibility

[*] Eligibility:

- Onshore (USA Only)

[*] Work Performance:

- Performance of the work will be Onsite or Offsite.

Expiry Date : Tuesday, 3 October, 2023

Category : Software, System and Application

Country : USA

State : New Jersey

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